To support customers affected by this specific symptom we will replace eligible surface pro 4 devices for a total of three years from the date of purchase free of charge for scramble issues only.
Microsoft surface pro 4 charger light flashing.
We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
Note that this issue cannot be addressed with a firmware or driver update.
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We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices.
I noticed later on that the light on the charging cable is blinking used to be a solid light.
During an update yesterday my surface had a problem and the screen turned blue with weird corrupted scribbles.
Plug the charger back into the electrical outlet and your surface.
Surface duo surface book 3 surface go 2 surface laptop 3 surface pro 7 surface pro x more.
I did all of the above fixes and nothing worked.
The detach key has a flashing green light if the screen and keyboard are not connected properly.
I had to hard reset it but once i did no problem.
I have exactly the same problem with my charger regular weak flashing light and no charge going to the surface the 12v cable from the black box even though the usb charging 5v cable from the black box works fine.
Clean the pins on the connector with a pencil eraser.
If it still won t charge remove the screen and clean the connectors.
Plug it in the other way.
Get it as soon as wed sep 23.
Powseed surface pro 12v 2 58a tablet ac adapter power supply laptop charger for microsoft surface pro 4 i5 i7 surface pro 5 pro 3 wall charging cable cord 10ft.
This step resets the charger.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
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If you re having problems charging your surface book make sure the screen is fully attached to the keyboard.
4 3 out of 5 stars 299.
I have a second power cable which all works fine.